Your privacy is very important to us at PCAA, LLC. This Privacy Policy describes our practices in the collection and use of your Personal Information, whether it is collected at our parking facilities, on our web site, or in any other written, spoken or online communications, including (but not limited to) reservations, promotions, surveys and information requests.
Summary:
- We will not collect your Personal Information without your knowledge and consent;
- We will not knowingly disclose your Personal Information to third parties without your knowledge and consent;
- We will allow you to view, correct or remove your Personal Information (or we will do it for you);
- We will take reasonable steps to protect the security of your Personal Information.
If you have any questions or concerns about (a) access to Personal Information, (b) the collection, use, management or disclosure of Personal Information, or (c) this policy or our information handling practices, (d) with whom your Personal Information is shared, or if you need further assistance regarding our Privacy Policy, please contact our Customer Service department as indicated below. We will respond promptly to your questions or concerns.
E-mail: privacy@parkingcompany.com
Mailing address:
PCAA, LLC
Customer Service: Privacy
621 N. Governor Printz Blvd.
Essington, PA. 19029
Telephone: 866-727-5728
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please e-mail us at: privacy@parkingcompany.com, or write to us at:
PCAA, LLC
Customer Service – Privacy
CA Disclosure Info
621 N. Governor Printz Blvd.
Essington, PA. 19029
We will respond to your written request within 30 days following receipt at our e-mail or mailing address listed above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.
View our full Privacy Policy here
What is the AviStar / FastTrack cancellation and refund policy and process?
We will refund your prepaid reservation 100% if you cancel 48 hours or more before the travel start date you input on your reservation.
If you cancel your reservation less than 48 hours before the travel start date on your reservation, we will charge you a cancellation fee of 1 day’s parking at the rate specified on your voucher.
If you cancel after the travel start date on your reservation, we will not refund your reservation.
Cancel online by clicking on the "Cancel Reservation" button on your Reservation Details page (available by finding your reservation). Once you have submitted your information, we will match it up against our database, and you may expect your refund in 3 weeks, and cancellation of your reservation immediately.
You can also contact our Customer care department toll-free at 866-727-5728. You will be required to send in your original AviStar / FastTrack prepaid reservation voucher to us at:
PCAA Customer Care
621 N. Governor Printz Blvd.
Essington, PA. 19029
Phone: (562) 287-1310.
Airport Parking Discounts
For speed, security, friendly service and SAVINGS, park with AviStar / FastTrack!
We offer a variety of special parking deals:
- Online parking discounts: Lots usually offer special online rates, along with reservations to ensure your space is available. Chose your airport for details.
- Corporate Rates: Take advantage of our special corporate parking rates.
- Platinum Premier Parker Status: Upgrade today and receive generous parking discounts automatically.
Corporate Discount Offer
Are there 5 or more parkers at your company? Get a corporate discount
set up with reward points and other incentives. For more information on
national accounts, contact Molly Kelly, at mkelly@theparkingspot.com.
Autism Speaks
We are offering e-coupons that will allow airport parking customers to
save 10% on parking while donating 10% of the proceeds to Autism
Speaks. Airport parkers can support this cause by downloading an e-coupon for
AviStar/FastTrack airport parking at http://store.autismspeaks.org.
Parking Discounts in New York City
AviStar has teamed up with Central Parking Systems to provide 6, 12 and 24 hour parking discount coupons that will save you up to 50% off regular posted parking rates. Click here and select the neighborhood and garage that best suits your travel plans to New York City. Simply print out the coupon and present to garage attendant upon exit.
Attention Mets Fans!
If you plan on attending any NY Mets home games this season and need
affordable parking, AviStar is providing Mets parking at our
LaGuarida parking facility, with
FREE transportation to and from the
game. Our cost is HALF PRICE
of Citifield Parking (only $9.00)! Our shuttle will drop you off at
Citifield and will make 30 minute "rounds" from the start of the 7th
inning on. Should you need to leave the game prior to the 7th inning,
we will provide you with a phone number to call and will pick you up
just as soon as we can… LET’S GO METS!
Discount Parking For Tennis Fans:
This year's US Open will run from August 30 - September 12. We will be offering parking and shuttle service from our LaGuardia location to and from the National Tennis Center at less than 50% of on-site parking fees.
Attention Buffalo Bisons Fans!

If
you are going to the Bison's baseball game we can help you save money on
parking! Show your Bisons baseball ticket stub to our cashier and save 25% on FastTrack Airport Parking!
smart fortwo Owners Receive 50% Parking Discount
If you are a smart fortwo owner, airport parking just got a whole lot cheaper! Save 50% on airport parking when you park at one of these locations:
- Buffalo
International Airport, 4099 Genesee St., Buffalo, NY
- Chicago
O’Hare International Airport, 3700 N. Mannheim Rd., Franklin Park, IL
- JFK
International Airport, 130-24 S. Conduit Ave., Jamaica, NY
- LaGuardia
Airport, 90-01 23rd Ave., East Elmhurst, NY
- Newark
Liberty International Airport, 472 Route 1 & 9 South, Newark, NJ
- Newark
Liberty International Airport, 498-512 Rt. 1 & 9 South, Newark, NJ
- Newark
Liberty International Airport, 176-192 McClellan St., Newark, NJ
- Newark
Liberty International Airport, 350-360 Carnegie Ave., Newark, NJ
- Phoenix
Sky Harbor International Airport, 4040 E. Van Buren, Phoenix, AZ
- Phoenix
Sky Harbor International Airport, 3622 E. Washington St., Phoenix, AZ
- San
Francisco International Airport, 160 S. Produce Ave., S. San
Francisco, CA
smart
fortwo owners simply visit www.airportcorporateparking.com/smartusa,
print a coupon, drive to the select airport in his/her smart fortwo and present
the coupon to the cashier. The
discount will be applied when payment is rendered.
MINI Cooper 35% Parking Discount
Hello all MINI Owners! We are offering a 35% discount on
parking to all MINI owners. This special promotion will expire December
31, 2010. You can see participating locations at www.airportcorporate parking.com/mini.
Chicago O'Hare Special Long Term Valet Uncovered Airport Parking Discount:
- Day 8-14 $8.00/day (up to 14 days of parking)
- Day 15-21 $7.50/day (up to 21 days of parking)
- Day 22-31 $7.00/day (up to 31 days of parking)
Print this page and show to Cashier upon checkout.